Security Service for JOJO Siwa Event at Westfield Parramatta

JOJO Siwa made an appearance at Westfield Parramatta on 07/07/2018. Parents and children camped out from 4 am to see the Nickelodeon star perform.


Over 15,000 people turned out to see JOJO, Southern Cross Group were privileged to provide the necessary Security for this amazing event. We would like to congratulate our Team – Westfield Parramatta for doing such a great job under the extended circumstances, providing a safe and successful environment for all employees and customers attending the Centre.

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Best practices to watch out choosing a contract security company

Here are some points to consider choosing a contract security company.

A contract security provider should have specialized and relevant experience. Each industry has its special needs, unique issues, regulatory environment and how security officers interact or doesn’t interact with the public. These are the critical elements when opting for a contract security services.

Determine whether the contract security service provider has local infrastructure capability and can deliver the services in the region you are looking for. This also means that the company would be able to recruit and manage in or near the area where the service is required.

Ensure whether the contract security has access to best practices used around the nation and in other industries and look for awards the company has bagged.

Check the company’s online reputation. Explore company’s Facebook, Twitter and LinkedIn pages, as numerous customers or clients share their personal experience with the company. This enables you to decide to choose the company or not.

Cost is also one of the deciding factors yet is an important factor when selecting a contract security company. Do not opt for the most tempting lowest bid and you might also need to compromise on the security officer’s calibre.

Other things to consider while choosing a contract security service provider

  • Check for their relationship with the local police and how cohesive are they
  • Clarify each type of officer’s responsibilities as it varies from police’s duty from a security officer (which is limited to monitoring CCTV, manning posts, checking ID).
  • Clearly indicate beforehand if security officers will be armed or unarmed

CEO Lunch with Staff and Security Team at Westfield Sydney

Southern Cross Group’s CEO strongly believes in engaging with his staff and Southern Cross security team. He recently visited Westfield Sydney, where he joined his staff for lunch.

Special thanks to State Security Operations & Safety Supervisor Harry Hussain and the Westfield Sydney team for making this happen. Thank you to everyone for your energy and enthusiasm!

Unsung heroes are everywhere

Southern Cross Group is delighted to share two recent commendations. Jason Cannon and Edward Lanconi are Security officers at Westfield Carindale

In acknowledgement of Jason and Edward’s fine work and diligence, Jason Cannon was presented with a Certificate of Appreciation for astute judgment and assessment of a critical fire situation.

Edward Laconi was presented with a Certificate of Bravery for assisting, without hesitation, a police officer who was experiencing difficulty whilst performing an arrest.

Congratulations to Jason and Edward.

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Team Bonding Session: A Day to Collaborate

Southern Cross Group’s CEO Sam Johnson held a collaborative team bonding session at the prestigious Bankstown Central Centre to celebrate the efforts of our staff.

Security officers

Group General Manager Stephen Butt conducted a presentation on Customer Service Essentials and Principles followed by some First Aid Training.

The Vicinity Centres Management Team has applauded our Security Officers for their prompt response and coordination that turns out to be invaluable during this festive season.

We would like to thank our team for their ongoing commitment to excellence and ensuring the community is safe and has an exceptional centre experience whilst visiting our centre.

Great work Team Bankstown for all your dedication, hard work and loyalty to the organization.

Together we strive for better.